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If you are being abused, you don't deserve it and you don't have to put up with it.
“I don’t know what I would have done without the helpline.”
“Now I have a real support network” – survivors
What is the Sheffield Domestic Abuse Helpline?
The Sheffield Domestic Abuse Helpline was launched in April 2010.
It is a single city-wide number for people who are:
- experiencing domestic abuse
- recovering from domestic abuse and needing support
- worried about family members or friends and want to find out more
- professionals, wanting information to support their clients
The Helpline staff are experienced domestic abuse workers, who will understand that it is hard to make sense of abuse and that you may be confused and upset about what is happening. They can listen to you and help you work out whether you need support and let you know what options are available. They will help you to make your own choices.
What is domestic abuse?
It is any abuse that happens in a personal or family relationship. Domestic abuse can happen in heterosexual and same-sex relationships, in all cultures and to people of all ages. An abuser can be a partner, ex-partner or family member. Abuse is rarely a one-off event and tends to get worse over time.It is explained in detail in the Understanding Domestic Abuse section.
Is this a confidential service?
What you tell us about yourself is confidential to the Sheffield Domestic Abuse Helpline Service and we will respect your need for safety. If there are urgent safety issues for you, another adult, or a child or young person, which require us to disclose information, we will try to keep you involved and informed of this as far as possible. If we help you to access another service, we will ask your permission to pass on information to them. In order to offer you the best service we can, we will keep a record of the conversation we have had with you in case you need to call us again.
